Who is responsible for your information?
Goldridge Aircon is a trading name used by Goldridge Living Limited, company number 15895089. The registered office is 3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE.
You can contact us about privacy at sales@goldridgeliving.co.uk or by calling 01845 591162.
What we collect
When you submit an enquiry we may collect your name, email address, phone number, postcode, property or business details and the information you provide about an installation, service or repair.
The website may also receive normal technical information needed to operate securely, such as browser, device and request information generated when you use the site.
Why we use it
We use enquiry information to respond to you, understand the work you are considering, prepare quotations, arrange surveys or appointments and manage any work that follows from the enquiry.
We may also use information where reasonably necessary to operate the website, prevent misuse, keep business records and meet legal or regulatory obligations.
Who we may share it with
We do not sell customer information. We may share relevant information with service providers that help us host or operate the website, manage enquiries or deliver the requested service. Where an installation or technical service is fulfilled with an appropriately qualified delivery partner, information may be shared with that partner where necessary to assess or carry out the work.
How long we keep it
We keep personal information only for as long as it is reasonably needed for the enquiry, any resulting customer relationship, business records and applicable legal requirements. When information is no longer needed, we delete or anonymise it where appropriate.
Your rights
Depending on the circumstances, UK data protection law can give you rights over your personal information, including asking for access, correction, deletion, restriction or an objection to certain uses. You can contact us using the details above if you want to exercise a right or ask how your information is being used.
You can also raise a concern with the Information Commissioner’s Office if you are unhappy with how personal information has been handled.
Analytics and cookies
The website’s built-in visitor analytics do not store an analytics session identifier on your device. If we introduce optional analytics, advertising or other non-essential cookies later, this notice and the site’s consent controls will be updated before they are used.